Effective Date: August 27, 2025
EV Power Rescue Service (“we,” “us,” or “our”) operates the website https://dmvscales.org/ (the “Website”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Website or use our mobile EV charging services. We are committed to protecting your privacy and handling your information responsibly.
Information We Collect
We may collect the following types of information:
Personal Information
- Contact Information: Name, email address, phone number, and mailing address when you request services, contact us, or subscribe to newsletters.
- Service-Related Information: Vehicle details (e.g., make, model, charging port type such as CCS, NACS, or CHAdeMO), location data, and service requests to provide mobile charging assistance.
- Payment Information: Credit card details (Visa, Mastercard, American Express), Apple Pay, Zelle, cash, or check information processed through secure third-party payment processors or directly for cash/check payments.
Non-Personal Information
- Usage Data: Information about your interaction with our Website, including IP address, browser type, device information, pages visited, and time spent on the Website.
- Cookies and Tracking Technologies: We use cookies and similar technologies to improve your experience, analyze Website performance, and provide personalized content.
How We Use Your Information
We use your information to:
- Deliver and manage our mobile EV charging services, including dispatching technicians and processing payments.
- Respond to inquiries, provide customer support, and send service-related updates.
- Enhance our Website and services through analytics and user feedback.
- Send promotional materials, newsletters, or updates (with your consent, where required).
- Comply with legal obligations and prevent fraudulent activities.
How We Share Your Information
We do not sell or rent your personal information. We may share your information with:
- Service Providers: Third-party vendors who assist with payment processing, Website hosting, or customer support, all bound by confidentiality agreements.
- Legal Compliance: Authorities or regulators when required by law or to protect our rights and safety.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
Data Security
We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. However, no online system is completely secure, and we cannot guarantee absolute security.
Your Choices
- Cookies: You can manage cookie preferences through your browser settings.
- Marketing Communications: Opt out of promotional emails by clicking the “unsubscribe” link in our emails or contacting us directly.
- Access and Correction: You may request access to or correction of your personal information by contacting us at [insert contact email].
Third-Party Links
Our Website may include links to external sites (e.g., EV charging tips or service city articles). We are not responsible for the privacy practices or content of these third-party websites.
Children’s Privacy
Our services are not directed to individuals under 13. We do not knowingly collect personal information from children under 13. If we learn such information has been collected, we will delete it promptly.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised “Effective Date.”
Contact Us
For questions or concerns about this Privacy Policy, please contact us at:
EVPowerRescue.com
Phone: (310) 406 9233
By using our Website or services, you agree to the terms of this Privacy Policy.